Employees in a company excel when they become experts in their roles and responsibilities. The challenge is ensuring that the expertise doesn’t blur their vision of business outcomes. While this could be true of any supportive role or responsibility, consider how this might affect someone in technology. Do you seek to have your employees who work in technology demonstrate a greater alignment with business outcomes as they select or build solutions for your organization? Do the language technology employees use when engaging business leaders and other clients confuse them? Would you prefer that technologists reflect more upon the benefits of the service rather than the features of the technology that they offer? By enrolling your technologist into our bespoke Business established Service Taxonomy (BeST) seminar, your employees will demonstrate immediate capabilities in more closely aligning their work to business outcomes.
The Business established Service Taxonomy (BeST) seminar primarily addresses the following problems:
• Companies or organizations will often refer to individual business elements by multiple names, which leads to misaligned understanding between the language used and language understood.
• Companies or organizations often lack clarity in aligning their mission, strategy, and service, causing a disconnect between intention and outcomes.
• Companies or organizations tasked with applying multiple enterprise-wide frameworks experience disharmony and questionable applicability.
• Disparate groups, organizations, and societal structures seeking common ground lack basic standard definitions related to the crux of their problems.
• Employees tasked with addressing business opportunities, or problems will often take a one-off approach rather than a systemic enterprise-wide approach, which leads to the lack of cohesion and integration of systems and processes.